Privacy Policy
Sol Casino has constructed a thorough privacy policy to ensure it safeguards all of your personal information. Below you will find a summary of the key aspects of Sol Casino’s privacy policy. To see our full in-depth privacy policy, please visit our dedicated page.
- When submitting data to Sol Casino, this information is stored and processed by Galaktika N.V. a private company based in Curacao. Galaktika N.V. is registered at the following address: Groot Kwartierweg 10, Willemstad, Curaçao, CW.
- When collecting and processing data, we comply with the General Data Protection Regulation. This includes protecting personal information and players and only using data for explicitly stated legal purposes.
- The data that we collect includes full names, addresses, emails, login, payment details, and copies of ID. You are responsible for providing this requested information in full and ensuring that everything is completely accurate. If you fail to provide sufficient information, your account can be terminated.
- The data we collect is only used to help you access our services. This includes names and ID to verify your account, username, and email to ensure you can log in, and payment details to allow you to deposit and withdraw.
- We reserve the right to share your personal information with 3rd parties and other business partners for the purpose of offering our service. For example, we may share a copy of your ID with a third party company that helps verify players. All of our partners also are subject to the General Data Protection Regulation. We also may be compelled by law to share your personal details with government agencies, law enforcement and regulatory bodies typically for the purpose of investigations.
- As a user at Sol Casino, you have a range of rights. These include the ability to have your personal data altered or erased. You also have the right to receive a copy of all your personal information that we have stored and processed.
- As a user at Sol Casino, you are also bound by a set of obligations. You must always provide completely accurate and truthful personal data and must provide this data in full. If your personal information changes for any reason, you are also obligated to notify us of the change and provide proof. If you have any issues with the storing of your data or the processing, you are obligated to notify Sol Casino. If you wish to have your personal data erased, you must send a message to Sol Casino.
- Sol Casino, just like our players, also has a number of rights to help us provide the very best gaming experience. We reserved the right to cease offering our services to any player who does not consent to the storing and processing of their personal data. We also reserve the right to change our data storage protocols without receiving consent from you.
- Sol Casino is bound by certain obligations that it must fulfill to its players. We are obligated to notify players if their personal data has been altered or erased. We are also obligated to notify players if there has been a breach of privacy or a leak of data. Sol Casino must notify you of this breach within 72 hours of becoming aware of the situation.
- Sol Casino only uses the best technology and encryption to ensure your personal data and all players are tightly safeguarded. Currently, Sol Casino uses 128-bit SSL (Secure Socket Layer), which is the industry-standard encryption for payment processing. 128-bit SSL guarantees that your payment details stay hidden.
- When you are playing slot titles from certain developers at Sol Casino, you also may be bound by their own privacy policy. This is currently the case when enjoying NetEnt’s games. Gaming software developers tend to have very similar privacy policies to online casinos. You can view software developers’ privacy policies on their websites.
- SOL Casino reserves the right to leverage and use your personal information when designing and implementing marketing strategies, including email marketing campaigns. We typically only use your email and name when constructing these email marketing campaigns. If you want to avoid receiving marketing emails and information about promotional deals and bonuses, you can opt out during the sign-up phase. However, please be aware that opting out may affect your ability to claim bonuses.
- If you would like to view any of your stored personal data or make any changes you can contact our customer support team who are always ready to assist our players with a secure betting environment. We can also provide in-depth information on how your personal data has been used. If you make these requests please be aware we require you to confirm your identity, and we may request you upload a copy of your passport.